Developing Positive Leaders, Organizations and Teams

In the classic book Good to Great Jim Collins says, “…to build a successful organization and team you must get the right people on the …

When you read the title of this blog you might have thought I was referring to heaven but rather I’m talking about heavenly customer service …

Did you know that one of the simplest, most powerful strategies for enhanced leadership, sales and customer service is to thank your co-workers and customers?
It’s …

I also recently spoke to the Byron Bergen School District and they did a wonderful job getting the community, the teachers and the students on …

It’s exciting to see how companies are using the Energy Bus principles and themes. Bona, for example, a world-wide leader in …