Developing Positive Leaders, Organizations and Teams

As a student of people and ideas I have to admit that what two guys are doing in a Northeast Florida Starbucks is absolutely genius. …

Her name is Tanya Walters. She’s a school bus driver in Los Angeles. I met her while speaking in California in February and I call …

Like most people I have failed more times than I care to remember. I’ve struck out playing baseball, I’ve failed to win the client, I’ve …

What do you stand for? I was asked this question last week and several words came to mind: service, faith, family, action and positive energy. …

The research is clear.
People are most energized when they are using their strengths to serve a bigger purpose beyond themselves. Therefore a few questions you …

Smiling is important. Eye contact matters. Patience is essential. Being warm and friendly is a must. And providing a positive emotional experience for your customers …

Each night before my children go to bed I ask them what their success of the day is. The idea came from a story I …

They say the day we die we’ll have over 30 emails in our inbox, an unfinished to-do list and voicemails we have not returned. The …

While some candidates in this year’s presidential election have criticized others for inspiring hope in people, even stating that hope is not a strategy, I’m …

From my newsletter this week…

1. Take a 10-30 minute “Thank you” walk every day. While you walk practice gratitude. It is the ultimate anti-depressant.
2. Sit …