March 10, 2008
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In This Newsletter:
Thank You Thursdays - Article
Great Teamwork - A Positive Moment Audio Tip
Watch Jon's Intro Video
Why Good People Do Bad Things
Greetings!
 I’ve had a number of people tell me that they’ve tried to purchase The Energy Bus in various book stores but they have been sold out. I want to ask a big favor of you and ask you to please go to your local Barnes and Noble, Borders or Books-A-Million and ask them to order more books and have them on hand so more people can find the book. The book stores listen to their customers. To make it easy we have created a PDF, you can hand to customer service at the book store. Click Here to print this PDF and thank you so much for your help. Let me know how it goes.
Thank You Thursdays
Did you know that one of the simplest, most powerful strategies for enhanced leadership, sales and customer service is to thank your co-workers and customers?
It’s as simple as “Thank You.”
We just have to make time to say it—write it—and mean it.
Doug Conant, the CEO of Campbell’s Soup for example, has written 16,000 thank you notes to employees since 2001 and re-energized the company in the process.
The key is to do it and do it often. Otherwise it won’t become a habit and if it’s not a habit it won’t produce results.
Consider PPR, a company recently voted as one of the best places to work in Florida. They implemented Thank You Thursdays: a process where every Thursday each employee writes at least three thank you notes to their clients. PPR recognized the importance of saying “Thank You” and they created a system to make it happen. I love this idea because they know the system drives the habit and the habit creates results.
But what if I don’t work for a company that has Thank You Thursdays you might ask? Then simply create your own system or find one that works for you. Thank you Friday’s perhaps. :) There’s even a company called Profits in Progress, www.profitsinprogress.com, that provides business people with thank you note cards and a system to help you incorporate the power of gratitude into your business process.
If you don’t like writing thank you notes then make it a point to call your customers and colleagues and thank them over the phone. Or thank people when you meet them in person. Thank your employees for striving to help the team succeed. Thank them when you see them doing something right. Thank your co-workers for helping you on a project. Thank your customers for the opportunity to serve them.
Expressing gratitude, like anything, is a skill and the more we do it the better we get.
And please know that even as I write this my personal goal is to express gratitude more frequently to more people in more ways. I hope you’ll join me and if you have implemented creative ways to say thank you in your company or career please share it on my blog and join the conversation.
Thank you for being you!
-Jon
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The Positive Business Conference - Join Jon Gordon and guest speakers for a 1/2 day live seminar event. 9:30am until 12:30pm on Thursday, May 22, 2008 at the Marriott Sawgrass in Ponte Vedra Beach, Florida.
Fuel Your Team with Positive Energy - The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy, makes a great gift for your boss, co-workers and teams or anyone looking to overcome challenges and adversity at work and home.
Seminar Audio CD - Listen to a special 1 hour recording from one of Jon's sought after seminar programs.
Recent Newsletters:
Play to Win
Be the Change
The Positive Success Formula
Lighten Up
A Positive Moment with Jon Gordon
 This week's audio message:
GREAT TEAMWORK Listen Online Now www.aPositiveMoment.com Subscribe via iTunes
Watch Jon's Intro Video
www.jongordon.com/introvideo.html
Why Good People Do Bad Things
 Put an End to Self-Sabotage!
Are you or is someone you know your own worst enemy? If the answer is yes, New York Times best-selling author Debbie Ford has just released a new book that you should read! Why Good People Do Bad Things takes us behind the facade of the false self, guides us to heal the split between our ego and our soul and live the authentic life that is well within our reach. Click to learn more: www.debbieford.com/newbook.php
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