July 14, 2008
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Top 5 Thoughts - Article
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Top 5 Thoughts
This past week I've been in Maine with my wife and kids. It's our first time in this beautiful state and the experience has inspired a number of ideas and thoughts about business, life and family travel. I've been jotting them down on my Blackberry. Here are my top 5 so far:
1. Don't Give Up - Because of a flight delay we only had 5 minutes to make our connecting flight in the Philadelphia airport to Portland, Maine. Everyone said we would miss it. Picture me, my wife and two kids ages 10 and 8 sprinting through the airport. Oh yeah, we also had to take a shuttle bus to the terminal! We asked the woman working the shuttle station to call the gate and tell them we were coming. She called and then said, "the plane is leaving... you won't make it." When our shuttle arrived we sprinted again to the gate. Lucky for us, our friend Jane Rollingson, who was also going to Maine, was able to make it to the plane before us. She had to check her luggage at the gate (small plane) and so this stopped the plane from leaving. When we arrived there was a big window where we could see the pilots and they could see us. The gate door was shut and the jetway was pulled back. We waved to the US Airways pilots and they waved back. A few tension filled minutes later as sweat poured down our faces they gave us a thumbs up sign and we were allowed to board the plane. Later I found out the other flights to Maine were all booked. Miraculously our luggage also made it in time. My kids learned a valuable lesson... Keep running and never give up!
2. A Lemonade Stand Can Tell You A Lot About the Economy - In the village of Kennebunkport the girl working the stand said last year at this time she was selling 300 lemonades per shift. Today she sold just 10. She said the cost of gas is really hurting tourism.
3. You Catch More Fish Being Positive - My son loves fishing. Me, I love fishing for people but know nothing about catching fish. So we went fishing with a fisherman named Steve Brettell, who it turns out was also a positive energy expert. He told us, if you are positive you will catch more fish. He notices this all the time. My kids who were being negative changed their attitude and it worked. We caught a lot of fish.
4. Don't Leave Fish to Find Fish - Steve told us these wise words that apply to more than fishing. If you have something good make the most of it.
5. People, Not Views, Make the Difference - We stayed at a hotel in Kennebunkport for a few days. It was a wonderful hotel that had an amazing view of the ocean. Unfortunately we only encountered several people on the staff who shared positive energy. We loved the hotel but didn't leave there with a great feeling. We thought about how much better the experience could have been if the staff were trained to be as nice as the view. Hotels need to focus as much on their people as they do their beauty and landscaping. People make the difference.
Join the conversation and share your comments on these 5 thoughts at our blog.
Stay Positive!
-Jon
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In the News
Below are links to a few recent news articles / interviews with Jon Gordon.
 MarketWatch TV
Watch video of Jon discussing The No Complaining Rule on Market Watch, a subsidiary of Dow Jones & Company, Inc.
Business Books:
Making the workplace a gripe-free zone
Article from Reuters, also featured on Forbes.com and a number of other business sites. 
No Complaining Tools
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"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge."
- Coach Lou Holtz
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