Finishing with a Bang
While watching a fireworks show with my
family on July 4th it occurred to me that all great fireworks shows end
the same way... with a bang.
They save the best and most spectacular displays for their grand finale. You can't help but clap at the end.
Now compare a
fireworks show to many lectures, sales presentations and customer
service experiences. They often start off strong but instead of ending
with a bang, they fizzle.
presentation that has a great hook in the beginning but doesn't leave a
lasting impression at the end. The speech that makes you glad it's over
instead of making you want to hear more. The restaurant server who makes
a great first impression but is nowhere to be found when you want to
pay the bill and leave. The teacher who fails to inspire his students to
take action at the end of the lesson. The hotel that welcomes you when
you arrive but ignores you when you leave. The store that has great
merchandise but fails to create a memorable experience.
The examples are numerous but the solution is simple. Whatever your job or business add some fireworks to your work.
Think of ways
you can create a grand finale and leave a lasting impression. Finish
your speech or sales presentation with a bang and give your audience a
reason to clap at the end. Give your customers something positive to
talk about as they walk out the door.
have to occur just on the 4th of July. You can create a fireworks
experience every day by finishing strong and making people say "Wow!"
Remember learning to finish with a bang is a process. I’m still
thinking of the perfect way to finish my speeches with a bang. Here’s an
ending to a speech where I share an Energy Bus send off. Let me
know what you think. Watch here.
How can you or do you leave a lasting impression in your work? Share your thoughts on Facebook or Twitter.